To make a reservation effective, 50% of the total stay must be paid (this percentage may vary depending on the season of the year; for last minute reservations, the total reservation must be paid) by credit card or via bank transfer. All costs derived from the bank transfer will be paid by the client.
At Irene SAS di Alain Mariano Moreno Pedralva, the minimum age is 25 years old, except for those under 25 who come as a family or on a business trip. It is not allowed to host groups that come for bachelor parties or to watch a European football game.
The reservation will not be confirmed until the staff of Irene SAS di Alain Mariano Moreno Pedralva confirms it via email.
The remaining 50% must be paid later. For more details, see the “How to Book” section.
For reservations of more than two weeks, 50% of the total cost of the reservation may be required, please check it first.
In case you want an invoice, you must communicate it as soon as you make the reservation, sending us at the same time all the billing data (company name, address, VAT, etc.). We are not allowed to invoice companies that do not have a European tax number.
After your departure and after having verified that you left the apartment in good condition, we will unblock the amount corresponding to the deposit on your credit card. If you had paid in cash, Irene SAS di Alain Mariano Moreno Pedralva will transfer the amount to your bank account.
A few weeks before your arrival in Florence, we will contact you by sending you an email to remind you of the procedures to follow and confirming your personal information (flight number, arrival time, passport, date of birth and contact mobile phone).
It is expressly forbidden that there are more guests in the apartment than those indicated in the reservation (except children under 2 years of age).
Children under 2 years old do not have to pay.